We are dedicated to your experience with us
Your feedback concerning any aspect of your experience with us is encouraged and always welcome!
We adhere to the code of ethics and standards of practice for our profession because your comfort and safety are our priority.
During the session you will be draped at all times. Only the part of the body being addressed will be undraped. Therefore, at no time will you be inappropriately exposed.
The room temperature, music volume and lighting is set according to common needs. Should you find any adjustments need to be made, please communicate with your therapist. This also applies to any technique and/or pressure applied during the session.
Appointment availability is typically within 24 - 48 hours, on a first call, first served basis.
Same day appointments may be available, though are more difficult to accomodate.
Call our office (770) 493-8181. If calling after hours or if we are session, please leave a voice mail message in our "Appointments" mailbox with your desired appointment day and time.
We will call you to confirm the availability of your desired appointment.
Please arrive 10-15 minutes prior to your appointment time. In order for us to be able to better assist you achieve your session goal(s), you will be required to fill out a New Client intake form.
Please allow yourself plenty of time to arrive to your appointment on time and to ensure you are able to receive your full session.
Late arrivals will receive the time remaining in the reserved appointment. The client will be responsible for the full fee of the reserved appointment.
24 hour notice is required for appointment cancellations to allow other clients in need, the opportunity to receive care.
"No shows" and or appointments cancelled without the required notice
will be billed a full session fee for the reserved appointment.
In cases when the appointment was reserved the day prior to the appointment but within 24 hours, the cancellation call must be received by 10am the day of the appointment.
For same day appointment reservations, a 2 hour cancellation is requested.